1. Information We Collect
Depending on how you interact with Arozen Healthcare, we may collect information necessary to respond to your enquiry or provide the requested healthcare service.
- Full Name
- Phone Number
- Email Address, if provided
- Residential or service address
- Location or service area
- Enquiry, appointment, or service request details
- Patient or care-related information voluntarily provided by you
- Technical information such as IP address, browser, device, and website usage
2. How We Collect Your Information
We may collect information when you:
- Submit an enquiry through our website
- Request a healthcare service
- Contact us by phone, WhatsApp, email, or other communication channels
- Book or enquire about an appointment or home visit
- Interact with our website or online advertisements
3. How We Use Your Information
Arozen Healthcare may use the information collected to:
- Respond to enquiries and service requests
- Schedule appointments and home visits
- Understand healthcare and care requirements
- Coordinate doctors, nurses, caregivers, physiotherapists, and other healthcare professionals
- Arrange diagnostic, laboratory, ultrasound, and related services
- Coordinate ambulance or patient transportation services where requested
- Provide customer support and important service updates
- Improve our services, website, and customer experience
- Maintain website security and prevent misuse
- Comply with applicable legal or regulatory requirements
4. Healthcare Information
Healthcare-related information may be collected when you voluntarily provide it for a requested service. Such information is used for the purpose of responding to your enquiry, coordinating requested services, and supporting your care.
We aim to handle healthcare-related information with appropriate care and confidentiality.
5. Sharing of Information
We may share relevant information with healthcare professionals, diagnostic partners, laboratories, service providers, or other parties where necessary to provide a requested service or where required by law.
Arozen Healthcare does not sell or rent your personal information for commercial purposes.
6. Data Protection & Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Cookies & Website Usage
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and enhance user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Third-Party Services & Links
Our website may contain links to third-party websites, services, or platforms. These third-party services have their own privacy practices and policies.
Arozen Healthcare is not responsible for the privacy practices or content of external websites.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, maintain records, resolve disputes, and comply with applicable legal or regulatory requirements.
10. Your Privacy Choices
You may contact us if you have questions about the personal information you have provided or wish to request clarification regarding its use.
Where applicable, you may also request correction or updating of inaccurate information provided by you.
11. Children's Privacy
Our website is not specifically directed toward children. We do not knowingly collect personal information from children through the website without appropriate involvement of a parent or guardian.
12. Changes to This Privacy Policy
Arozen Healthcare may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.
We encourage visitors to review this page periodically for the latest information about our privacy practices.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact Arozen Healthcare.
Arozen Healthcare
Gurugram, Haryana
Phone:
+91 9311454192
Website:
arozenhealthcare.com